Entelligence AI

The company restricts privileged access to encryption keys to authorized users with a business need.

The company restricts privileged access to databases to authorized users with a business need.

The company restricts privileged access to the operating system to authorized users with a business need.

The company restricts privileged access to the production network to authorized users with a business need.

The company requires authentication to the "production network" to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys.

The company's production systems can only be remotely accessed by authorized employees via an approved encrypted connection.

The company uses an intrusion detection system to provide continuous monitoring of the company's network and early detection of potential security breaches.

The company's network is segmented to prevent unauthorized access to customer data.

The company has electronic media containing confidential information purged or destroyed in accordance with best practices, and certificates of destruction are issued for each device destroyed.

The company maintains a formal inventory of production system assets.

The company encrypts portable and removable media devices when used.

The company deploys anti-malware technology to environments commonly susceptible to malicious attacks and configures this to be updated routinely, logged, and installed on all relevant systems.

The company requires passwords for in-scope system components to be configured according to the company's policy.

The company has a mobile device management (MDM) system in place to centrally manage mobile devices supporting the service.

The company requires visitors to sign-in, wear a visitor badge, and be escorted by an authorized employee when accessing the data center or secure areas.

The company requires employees to complete security awareness training within thirty days of hire and at least annually thereafter.

The company's datastores housing sensitive customer data are encrypted at rest.

The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA.

The company's formal policies outline the requirements for the following functions related to IT / Engineering:

• vulnerability management;

• system monitoring.

The company has Business Continuity and Disaster Recovery Plans in place that outline communication plans in order to maintain information security continuity in the event of the unavailability of key personnel.

The company has a documented Business Continuity/Disaster Recovery (BC/DR) plan and tests it at least annually.

The company maintains cybersecurity insurance to mitigate the financial impact of business disruptions.

The company has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.

The company has a formal systems development life cycle (SDLC) methodology in place that governs the development, acquisition, implementation, changes (including emergency changes), and maintenance of information systems and related technology requirements.

The company's board of directors has a documented charter that outlines its oversight responsibilities for internal control.

The company's board members have sufficient expertise to oversee management's ability to design, implement and operate information security controls. The board engages third-party information security experts and consultants as needed.

The company's data backup policy documents requirements for backup and recovery of customer data.

The company management has established defined roles and responsibilities to oversee the design and implementation of information security controls.

Roles and responsibilities for the design, development, implementation, operation, maintenance, and monitoring of information security controls are formally assigned in job descriptions and/or the Roles and Responsibilities policy.

The company has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data.

The company purges or removes customer data containing confidential information from the application environment, in accordance with best practices, when customers leave the service.

The company has a data classification policy in place to help ensure that confidential data is properly secured and restricted to authorized personnel.